Shipping: USA & International
All orders will be handled by United States Postal Service (USPS), and will have a tracking number. The orders will be shipped Monday through Friday. If you placed an order over the weekend or holidays it will be processed the next business day.
Orders will be shipped out within 1 to 2 business days from order date. For expedited orders that are received by 1:00 pm Eastern Time, they are guaranteed to ship the same day.
An email confirmation will be sent to you once the package has been shipped including the tracking number provided by USPS.
All orders are fulfilled and shipped from North Carolina, USA. Shipping costs are subject to change without notice.
Each of our boxes is made of recycled cardboard and recycled paper as our primary filler.
Once your package is in the care of the USPS, we cannot be held responsible for lost or stolen packages. In the event that the USPS states that your package has been delivered to you yet you did not receive it, you must contact your local post office within 24 hours of said delivery.
We cannot refund you for a package that shows it was delivered to you according to tracking. It is your responsibility to follow up to locate your package. We will do everything is our control to help you with the recovery process but it is your responsibility to follow through with your local post office first for recover the missing package.
Please make sure you have the correct shipping address when you check out. It is your responsibility to make sure all your information is correct. If your package is returned due to incorrect information supplied to us, we will not refund shipping costs. Your order can be reshipped at buyer’s expense but will be a charge of $3.5 dls. Or the order can be refunded minus shipping costs.
To protect you from credit card fraud, we may contact you to confirm your address if your shipping address is different from your billing address on the credit card used.
All customers are responsible for any and all customs duties fees that may be incurred. Customs fees are issued at random and are different for every country so it is literally impossible for us to try and pre-pay these for you. Lina Nail Art Supplies is not held liable for any unclaimed packages or delivery delays due to additional fees.
It is important you know that we are required by Customs to mark packages with full retail prices on the packing slips, not sale prices as they do not reflect the full value of the product. Thank you for your understanding. If you have more questions regarding this please contact Customer Service at cs@linanailartsupplies.com
Shipping Option Time Frame
First Class Package (less than 1lb) 2 - 4 business days
International Shipping
If you are outside the US and you would like to order our products, please send us an email and we can give you shipping options. We are sorry for the inconvenience.
We are working on have International Distributors to reduce the shipping rates, delivery time and custom fees. For updates, you can check it here: International Distributors & Retailers